Isn't that a wonderful idea in itself? To go look for a way to communicate so that compassion flows? One of the core points in the whole system is the focus on needs. When other people tell us something we don't like to hear, most people's first tendency is to get angry at them, blame them, or perhaps blame ourselves. A much better way, Rosenberg says, is to focus on needs: what need is behind the other person's anger or criticism? What needs is behind my reaction? Focusing on needs is something most of us never learned to do.
One other thing that was very valuable to me was how Rosenberg describes empathy. Empathy is just being present and listening. He quotes fellow psychologist Carl Rogers: "it is astonishing how elements that seem insoluble become soluble when someone listens, how confusions that seem irremediable turn into relatively clear flowing streams when one is heard." We don't listen enough. I certainly don't.
I believe this way of communicating has the potential to help bring peace to the world. And indeed, Rosenberg has been a mediator in many international conflicts.
What I did was to listen to nine hours of the nonviolent communication training course and read Nonviolent communication: a language of life, as well as the Nonviolent communication companion workbook. It's not obvious to integrate the whole system in your life and way of communicating, but rather a lifelong effort, I think - even though just trying to remember to focus on needs really helps.
To get a quick nine minute flavour of what nonviolent communication and Marshall Rosenberg are all about, you can watch this video